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NHS e-Referral Tracking

If your Doctor has referred you to a Specialist for further care you will be asked to book your appointment using the NHS e-Referral system. It’s fast, convenient and secure.

Some referrals are managed (triaged) by the hospital, you will not need to book these but should be contacted within 2 weeks with an appointment date.

  • The Manage Your Referral website is easy to use. It allows you to book, check, change and cancel your appointments online
  • You can book your appointment on a convenient date and time and at their preferred hospital or Clinic if there is a choice

If you need to book your appointment by the NHS e-referal system you will receive the booking information from us in your appointment, by secure SMS or by post within 1 week.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

Referrals can also be tracked on the NHS app.


You can also phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm).