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Practice Team

Practice Management

Mr Adrian Wise

Practice Business Manager

Mrs Yvonne Sheen

Operations Manager

We have a full administrative team supporting the clinicians. This includes the receptionists, dispensers who work at the White House Surgery and an administration team.

Reception/ Administrative Staff

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the practice, and support delivery of quality patient care.

The Reception Team have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the practice to manage your healthcare and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.