Welcome to Charlton Hill Surgery

Charlton Hill Surgery provides high quality healthcare to over 13,600 patients in the Andover area.

We are a practice of four male and six female doctors providing General Medical Services. The nine partners, Drs Briggs, Candy, Connolly, Galvin, Hartley, Hazard, Lear, Ventour and Wyatt, are in contract with NHS England. We have in excess of twenty five staff including Business Manager, Adrian Wise, Operations Manager, Yvonne Sheen, nursing staff, pharmacists, physiotherapists, social prescribers and clerical staff who are always happy to help with enquiries.

In addition, community nursing staff and palliative care nurses, work with the practice. Community midwives and the community cardiology service have clinics on a regular basis.

We encourage continuity of care with one doctor, but in the event of urgent requests or when your own doctor is not available, you may be asked to see another doctor.

We are currently welcoming new patients.

Want advice from your doctor? Do it online.

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

Emergency Appointments

We are making important changes to our emergency appointment service to ensure patients with an urgent medical need can be seen quickly.

A full explaniation of the changes and why we are making them can be seen here

A summary of the changes are:

  • Requests for same day appointments have doubled over the last 18 months
  • A large number of these request are for non-urgent matters and we are struggling to see patients with urgent needs in a timely way
  • We will only accept same day appointment requests for conditions with an urgent medical need. This is to prioritise safety.
  • If you request a same day appointment it needs to be made before 11am and you need to be available to come to the surgery for an appointment. You will receive an SMS or call to inform you of your time slot
  • Longer term medical problems are best dealt with by the same GP in a routine appointment we can provide better care and manage your problem more efficiently
  • We have a large team of other staff who can help with lots of medical problems

Charlton Hill Surgery