INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
To book or cancel your appointment online, to order repeat medication or to view your coded medical record please click here
Please note you must register for this service before you can use it. To start your registration please click here Your request to register will be activated by us once we have verified that you are a current patient of the practice.
Before making an appointment please consider if it would be more appropriate to self help. The links below will take you to a significant amount of self help information on every medical condition
Welcome to Charlton Hill Surgery
Charlton Hill Surgery provides high quality healthcare to over 13,300 patients in the Andover area.
We are a practice of four male and five female doctors providing General Medical Services. The seven partners, Drs Briggs, Candy, Connolly, Hazard, Lear, Ventour and Wyatt, are in contract with NHS England. We have in excess of twenty five staff including Practice Business Manager, Adrian Wise, nursing staff, reception and office staff who are always happy to help with enquiries.
Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
In addition, community nursing staff and district nurses, work with the practice and community midwives hold clinics at the practice on a regular basis. We encourage continuity of care with one doctor, but in the event of urgent requests, when your own doctor is not available, you may be asked to see another doctor.
The majority of activity that we receive through e-consult are medication requests which are more easily managed using our online services. See the information above to register for online services.
When we receive an e-consult, if it is of a clinical nature the document produced will be added to your medical record and the GP will address this within 2 working days. For sick note requests and requests asking for a particular GP please allow 5 working days. Sick notes can only be issued when they are due and can not be future dated.
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(Site updated 14/02/2020)