All the staff do their best to meet patient’s needs, but if you feel you have justification for a complaint regarding services at Charlton Hill Surgery, this can be made in writing to: Mr Adrian Wise, Practice Business Manager, at the Surgery.
Your complaint will be investigated and you will receive a reply. Positive, constructive suggestions are always welcome.
Complaints in respect of Out of Hours Primary Care Services should be addressed to:
Out of Hours Service Manager
Out of Hours Service for West Hampshire
1-3 The Avenue
Southampton
SO17 1XG
Complaints in respect of Andover or Winchester Hospital Services should be addressed to:
Chief Executive
Winchester & Eastleigh Health Care NHS Trust
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG