News:

Swine Flu       The swine flu vaccination progam will continue only for patients in clinical at risk groups. Healthy children aged 6 months to 5 years will no longer be vaccinated following advice from the DoH.

Appointments
Clinics are staggered during the working day and appointments are offered between 8.10 a.m. and 6.10 p.m. Please telephone Reception to book all clinic appointments: 01264 337979.

Telephone Advice
If you want advice about test results or other matters and your doctor is unavailable when you call, you will be given a time to call back, e.g. at the beginning or end of surgery. Please try to avoid calling for results before 2.00 p.m.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Beating Cervical Cancer                                    We are currently offering girls aged 16 to 18 the opportunity to receive the HPV vaccination which offers protection against cervical cancer. Please call Reception for more details

Vasectomies                         We provide a vasectomy service to both NHS and private patients. Please see the section under Clinics and Services for more information 

Complaints

All the staff do their best to meet patient’s needs, but if you feel you have justification for a complaint regarding services at Charlton Hill Surgery, this can be made in writing to: Mr Adrian Wise, Practice Business Manager, at the Surgery.

Your complaint will be investigated and you will receive a reply. Positive, constructive suggestions are always welcome.

Complaints in respect of Out of Hours Primary Care Services should be addressed to:

Out of Hours Service Manager
Out of Hours Service for West Hampshire
1-3 The Avenue
Southampton
SO17 1XG

Complaints in respect of Andover or Winchester Hospital Services should be addressed to:

Chief Executive
Winchester & Eastleigh Health Care NHS Trust
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG